Last Updated: 10/6/26

Percipience Home Health Care respects the privacy of individuals who visit our website, contact our organization, submit an inquiry, or communicate with us electronically.

This Privacy Policy explains how information submitted through our website may be collected, used, and protected.

Information We Collect

We may collect information that you voluntarily provide through website forms, email communications, telephone inquiries, referral requests, or other interactions with us.

This may include:

• name

• telephone number

• email address

• mailing address

• relationship to a patient

• insurance or coverage information

• referral information

• information about requested services

• information submitted by healthcare professionals

• other information included in an inquiry or message

We may also receive technical information associated with use of the website, such as browser type, device information, pages visited, referring pages, and general website analytics.

How We Use Information

Information may be used to:

• respond to inquiries

• review requests for home health services

• communicate with patients, families, healthcare professionals, and referral partners

• coordinate referral and intake activities

• provide information about our services

• evaluate service availability

• verify or discuss coverage where appropriate

• improve our website and communications

• comply with legal and regulatory obligations

• protect the security and integrity of our systems

Health Information

Information concerning an individual’s health, treatment, diagnosis, insurance, or care may constitute sensitive or protected health information.

Visitors should avoid submitting detailed medical information through general website forms unless the form is specifically identified as a secure method for submitting clinical or referral information.

When Percipience Home Health Care becomes subject to applicable health-information privacy requirements in connection with patient care, protected health information will be handled in accordance with applicable law and the organization’s privacy practices.

Website Forms Do Not Establish Care

Submitting information through this website does not establish a patient-provider relationship, guarantee acceptance for services, establish eligibility, or guarantee insurance coverage.

Information Sharing

We may share information when reasonably necessary to:

• respond to a request or referral

• coordinate authorized healthcare activities

• work with service providers that support our business operations

• comply with law, regulation, court order, or government request

• protect patients, visitors, our organization, or others

We do not sell personal information to advertisers.

Cookies and Analytics

Our website may use cookies and similar technologies to support website functionality, understand site usage, and improve the visitor experience.

Browser settings may allow visitors to limit or disable certain cookies.

Data Security

We use reasonable administrative, technical, and organizational safeguards intended to protect information from unauthorized access, use, alteration, or disclosure.

No internet transmission or storage system can be guaranteed to be completely secure.

Third-Party Services

Our website may contain links to external websites or use third-party services. Percipience Home Health Care is not responsible for the privacy practices of websites or services operated by other organizations.

Children

This website is not intended for children to independently submit personal information.

Your Choices

You may contact us to:

• update contact information previously submitted

• request that we stop sending non-essential communications

• ask questions regarding this Privacy Policy

Certain information may need to be retained when required for legal, regulatory, operational, or healthcare-related purposes.

Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on this page with a revised effective date.

Contact Us

Percipience Home Health Care

Email: policy@percipiencehomehealth.com

Phone: 773-676-6583